Safety rules
Who Need Help coordinates voluntary help between adults. It cannot verify every person, request, item, route, or outcome and cannot guarantee safety.
Not for emergencies
Do not wait for a volunteer when there is immediate danger, a serious medical situation, fire, violence, or a crime in progress. Contact the emergency service for your location.
Medicine requests
Only request pickup of a legal item already reserved or paid for. Do not request medical advice, a prescription, controlled substances, cash advances, repackaging, or a purchase on your behalf. Follow pharmacy rules and local law.
Social activities
Activities are optional plans, not urgent help, and do not affect helper reputation. Meet in a suitable public place first. Organizers approve every participant; exact coordinates and group chat are limited to approved participants. Share route and safety plans for hikes, and never publish home addresses, access codes, or travel documents.
Free help and thanks
Help is voluntary and has no required fee. An external thank-you link is optional and appears only after completion. The platform does not receive, split, refund, guarantee, or report that transfer.
Location privacy
Public location can be hidden, approximate, or explicitly exact. Live tracking is optional. A browser shares only while its page is open; Android shows a persistent foreground-service notification while sharing. The current exact point is deleted when sharing stops, a match ends, or either participant blocks the other; derived movement and proximity evidence may remain.
Identity and reputation
Email confirmation and social links are not identity guarantees. Manually attached social links are marked unverified. Check the person's history, unique interactions, handover evidence, and revealed reviews, and meet only where you feel safe.
Block and report
Block a person to hide discovery in both directions and stop new chat. Report dangerous, fraudulent, prohibited, impersonating, harassing, or spam content. Automated signals ask for human review and are not proof by themselves.